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Cancellation conditions

Cancellation

• The following conditions apply when cancelling a reservation:
• If cancelled 2 weeks or earlier before the arrival date; no cancellation fee.
• If cancelled 14 days to 6 days before arrival date; 50% cancellation fee.
• If cancelled 5 days or less before arrival date or in case of no-show; 100% cancellation charge.
• Only at the discretion of the owner(s) (e.g. in case of emergencies or Covid-19) can the cancellation conditions be deviated from.

To be eligible for any refund, the cancellation must be communicated immediately to the owner(s) by e-mail or telephone.

After consultation, the agreed amount will be transferred within two weeks.

No refunds will be made in case of early departure.

B&B Finca la Yuca can only cancel the reservation agreement in case of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalisation or unannounced sale.

In any of these cases, the owner(s) will offer the guest an alternative as soon as possible.

If no alternative is possible or the guest does not accept the alternative offered, a full refund will be made. Any other costs resulting from the cancellation will not be reimbursed by the owner(s).

We recommend travel and/or cancellation insurance.